Intention Economy H*ll: Renting a Car - sh*tty software and no digital identity
Amazing example of how we (the software industry) make sh*tty software (in this case car rental web apps) and how we have no digital identity. Dick (and the rest of the sxip folks), Boris, Phil, Doc and Identity Woman are on the case at the Internet Identity Workshop 2006 though so at least the digital identity problem will be solved (eventually).
From Intention Economy Hell: Renting a Car - a photoset on Flickr.:
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A real-world use case that serves as a fine example for both Identity and Intention Economy discussions.
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